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I’m sure some of you had noticed that my site was down (account suspended) for 2 days a couple of days ago.
Well, as it turned out, I don’t think Hostgator wants to host my sites anymore. I purchased their Reseller plan and have over 100 sites on that that plan. I do have some active sites, but most of them are just parked domains.
Out of the blue they suspended NetPassiveIncome.com because it’s causing a CPU overload and it’s affecting other sites on the same server.
I wrote back to Hostgator asking what the reason for the overload is and they wrote back telling me that it’s due to high traffic. Now, I know for sure I have other sites that get much more traffic than my blog on the same account, and if it’s an attack then they should know what to do. I checked my web stats and saw no unusual amount of traffic, so I don’t know what the issue is other than that they wanted me off their shared server and on my own dedicated.
Fine, no problem, if that’s how they want to play it. I asked if they can enable cPanel so I can go in and create a backup copy of my site so I can move it to my dedicated. Support email came back and offered to zip it up for me. I had to write back and say “please do so” - another few hours of downtime wasted.
In any case, this is actually not the first time that Hostgator suspended my account. Last time they suspended my account I had actually called their security department and talked with a network security engineer who couldn’t tell me why my account was suspended the first place.
Anyway, rant’s over, now this blog is hosted on a LiquidWeb server - not the cheapest, but one of the best web hosts in the industry. Oh… also, stay away from Hostmonster - they may just terminate your account out of the blue as well.
If you are looking for shared hosting, site5.com is actually pretty impressive.
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personally, i like dreamhost. but then i’m just a small time player.
I hate host gator, they did the same thing to me. Took me over 5 days to get back online. The worst customer service I had ever experienced. The downtime killed my SERP listings…ugh!
I can’t speak too much on their hosting quality, but I can sure tell you about my experience with their affiliate program. It’s absolute trash for one thing and barely works on Safari.
We sent several of our clients in need of a new affordable web host to HG via the affiliate program. Within a couple days time all the clients returned to us with their HG login info so we could transfer their websites over. None of the referrals came through in the stats, so I contacted support. I was told that all of the referred clients were signed up with a different affiliate.
While I don’t doubt that could happen, it’s kind of hard to see how multiple clients sent via our affiliate url all ended up being referred by someone else.
I will never, ever recommend Host Gator to anyone, and I feel their company does not care about customers whatsoever. And I thought IPower was a crappy hosting company… HG should be ashamed.